Download The Software Licensing System Reset Tool Package Now
To obtain and run the Software Licensing System Reset Tool, follow these steps: Click the Download the Software Licensing System Reset Tool package now link to start the download. When you receive the File Download dialog box, click Desktop then click Save. Double-click the MSKB928080.exe file on your Desktop.
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Introduction With the introduction of Catalyst 4500E Supervisor 7-E, Cisco Software Activation Licensing (SAL) is used for customers to deploy different IOS feature sets. This paper provides detailed description of the SAL operation on Catalyst 4500E Supervisor 7-E and 7L-E and Cisco Catalyst 4500-X Series for different deployment scenarios. The audiences for this document are partners, customers, network operators and administrators who procure, upgrade and replace software on Catalyst 4500E Supervisor 7-E or 7L-E or Cisco Catalyst 4500-X Series systems.
Overview of Supervisor 7-E, 7L-E and Cisco Catalyst 4500-X Series Software Licenses With Catalyst 4500E Supervisor 7-E, 7L-E and Cisco Catalyst 4500-X Series, universal IOS images are used to simplify customer deployments. An universal image is a “kitchen sink” image that contains all the IOS feature packages from LAN Base to Enterprise Services. Customers can deploy a specific feature package by applying corresponding software activation licenses. The following are the types of software licenses available: 2.1 Permanent License A Permanent license is valid for the lifetime of the system on which it is installed. Permanent licenses include LAN Base, IP Base, and Enterprise Services feature sets.
When installed, the permanent license overrides any other temporary licenses. 2.2 Demo License Demo Licenses are used by customers for evaluating new capabilities or by Cisco Sales team for demonstrating software features to customers. The demo license enables a feature set to be used for 60 days. The usage is calculated based on the actual number of days the system is operational in this license mode. This license can be availed by emailing the Global Licensing Operations (GLO) Team - better known as Licensing TAC - at or by visiting the below website: After installing the license using IOS CLI “license install” mentioned in Section 4.1, configure the system to boot in the demo license by using the IOS CLI shown below. RAFALE (config)#license boot level ipbase entservices RAFALE (config)#^Z RAFALE#copy running-config startup-config RAFALE#reload Text Box.
1 Note that the keywords “ipbase” or “entservices” used in the above command are case-sensitive. User will be notified of the impending license expiration before it expires. After the demo license expires, the system continues to run at that license level, to ensure network availability. However, syslog messages indicating the expired license are displayed on the console, at an interval of one every five minutes.
If for any reason the system reloads and the “license boot level ipbase entservices” IOS CLI is saved as part of startup-configuration, the system overrides the base license, and continues to boot in the license level specified in the IOS CLI, even though it is expired. This behavior might be changed in future when licenses will be enforced. If for any reason the system reloads and the “license boot level ipbase entservices” IOS CLI is NOT saved as part of startup-configuration, the system will boot in the default LAN Base license. Customers can request a new Demo license that renews the 60-day operational period. It is strongly recommended to purchase and install a permanent license to ensure entitlement.
2.3 Evaluation License Evaluation License is a built-in one-time license for customers to evaluate a specific feature package for a period of 60 days of actual use. It does not require access to the Cisco Licensing Portal to activate this license.
It is recommended that end customers use this license only in times of contingency to get their systems operational at the desired feature package. To configure the evaluation license, execute the “license boot” IOS CLI as shown in Text Box. User will be notified of the impending license expiry before it expires. After the evaluation license expires, the system continues to run at that license level. However, syslog messages indicating the expired license are continuously displayed on the console, at an interval of one every five minutes. If for any reason the system reloads and the “license boot level ipbase entservices” IOS CLI is saved as part of startup-configuration, the system overrides the base license, and continues to boot in the license level specified in the IOS CLI, even though it is expired. This behavior might be changed in future when licenses will be enforced.
If for any reason the system reloads and the “license boot level ipbase entservices” IOS CLI is NOT saved as part of startup-configuration, the system will boot in the default LAN Base license. Unlike the Demo License, the evaluation license cannot be renewed after expiration. It is strongly recommended to purchase and install a permanent license to ensure entitlement. Components to Generate License Below are the components used in licensing operations. 3.1 Product Identification (PID) The PID stands for the model number of the device. In the Catalyst 4500E or 4500-X Series, since the license is locked to the chassis, the PID is associated with the chassis model number.
For example, the PID can be 4503-E, 4506-E, 4507R-E, 4507R+E, 4510R-E and 4510R+E depending on the chassis. 3.2 Unique Device Identifier (UDI) The UDI consists of the PID along with the Chassis Serial Number. One can get the UDI for the Cisco Catalyst 4500-X or 4500E Chassis in which the Supervisor 7E or 7L-E will be installed by following the steps given below. SUP6-E screenshot 3.3 Product Activation Key (PAK) A PAK is an 11-digit alphanumeric key created by Cisco manufacturing that identifies a specific software purchase - in other words, it is a short alphanumeric string provided by Cisco as a “proof of purchase” when a software feature set is purchased.
PAKs can be ordered independently for feature upgrades. PAKs do not have an expiration date and can be redeemed any time after purchase. Delivery of PAKs can be paper based or electronic. Customers ordering paper based PAKs are sent a software claim certificate by mail identifying their PAK string. The electronic delivery PAK is differently indicated in the PID below by having “L-” prefix, as seen below, from the screen shot taken from the Dynamic Configuration Tool (DCT).
DCT Screenshot showing types of PAK Delivery options Customers ordering an electronic PAK receive an email that points to a secure portal where they can download a pdf file containing the PAK information. This information is sent to the customer in a matter of minutes after purchase. Catalyst 4500E Supervisor 7-E, 7L-E and Cisco Catalyst 4500-X Series support multi-use PAK.
One PAK holds multiple tokens to obtain licenses for more than one system. The backend software on the Cisco Licensing Portal keeps track of how many times a PAK is redeemed if it is a multi-use PAK.
Below screenshots show that the customer can order multiple licenses for different features sets within the same order, by choosing the “C4500E-LIC=” Spare License PID, as seen below. In the below example, there are 5 quantities of IP Base to Enterprise services upgrade licenses, as well as 5 quantities of upgrade from LAN Base to Enterprise services and 15 quantities of upgrade from LAN Base to IP Base feature package. The same PAK can be used to obtain licenses for multiple Supervisor systems. The below screen shots from DCT shows how to order the multi-use PAK - for paper-based delivery option in Figure. 4 and electronic delivery option in Figure. For electronic delivery option, use the “L-C4500E-LIC” PID. Dynamic Configuration Screenshot If chassis are integrated with the Supervisor 7-E or 7L-E at the time of ordering - as seen in the example above - there are no PAKs shipped.
Comparing Figure.8 above with Figure.6, notice that “C4500E-LIC-PAK” is not present in the above screen shot. Cisco Manufacturing installs the licenses on the systems and they are ready to use upon arrival, at customer locations.
3.4 Device Credentials Device credential is an electronically signed hash of the UDI and license. The Cisco Licensing Portal backend system authenticates a license by means of encrypted device credentials.
This ensures that the license information is secure and tamper-resistant. The device credential is required to transfer a license from one chassis to another - a process called re-hosting, which is described in detail later in the document. Deployment Scenarios The following sections detail the steps that are required by the end user to register, receive and install the license on the Supervisor 7-E, 7L-E and Cisco Catalyst 4500-X Series in various deployment scenarios. 4.1 Supervisor Upgrade to Supervisor 7-E or 7L-E This scenario details the steps needed to install the license during an upgrade to Supervisor 7-E or 7L-E. Begin the licensing process by browsing to.
There is a PAK (for IP Base [default] or Entservices) which is shipped with each spare Supervisor 7-E and 7L-E. Type in the PAK number, as seen below.
“show license image level” output Use “reloads” for reloading single Supervisor 7-E or 7L-E systems, and use “redundancy reload shelf” for reloading both the active and standby Supervisor 7-E or 7L-E Supervisors, in a redundant supervisor system. Using “reload” on redundant Supervisor systems will cause a switchover and not a reload of the entire system.
Note: Licenses are tied to the chassis but are stored locally on a Supervisor. Hence when ordering a spare Supervisor, a PAK is shipped with the Supervisor. Once the Supervisor is in the appropriate chassis, user can perform the above procedure for installing and activating the license.
Also on redundant Supervisor systems, the license is synchronized from the active to the standby so users ordering a redundant system have to order only one IPBase or Enterprise Services license to be installed and activated on redundant Supervisor systems. 4.2 Greenfield Deployment with New Supervisor 7-E, 7L-E and Cisco Catalyst 4500-X Series Systems This scenario deals with deploying systems that are ordered together with supervisor, chassis and license. In this scenario, because the chassis and supervisor are ordered together, Cisco manufacturing will install the purchased software license before it ships to the customer. This system is ready to use upon arrival, and needs no further license installation steps by the end customer, hence no PAK is delivered. If needed, the license information can be looked up on the Cisco license portal, as seen in the screen shots below.
Device credentials 4.3 Deploying Redundant Supervisor This scenario details the procedure in adding a redundant Supervisor 7-E or 7L-E to a production system. There are two scenarios depending on the existing IOS feature package: 1. Existing supervisor with LAN Base feature set - in this case the redundant supervisor (shipped with PAK for IP Base [default] or entservices [if ordered] feature set) will upgrade the system to the feature set of the newly ordered redundant supervisor. Because of the feature package change, customers would need to go through the license activation steps described above. Existing supervisor with either ipbase or entservices feature set - in this case, the system will stay at the same feature set with the redundant supervisor. The spare Supervisor 7-E and 7L-E include IP Base feature set, at no extra cost.
When upgrading a system to Enterprise Services license, only one license “ C4500E-IP-ES” needs to be purchased when ordering 4500E Chassis and redundant Supervisor 7-E or 7L-E. Once the license is installed on the active Supervisor, the standby Supervisor copies the license as part of the bulk synchronization process; and gets automatically installed on the standby supervisor. The license is based on the chassis and not the Supervisor 7-E or 7L-E - although the license is stored on the Supervisor for that chassis.
The following example outlines the steps for scenario 1 described above. Ensure that the console of both the Active and Standby Supervisors is accessible, before starting. The UDI information can be found using the command “show license udi”.
Follow the procedure outlined in Section 4.1 above, to register the PAK and obtain the license file for the redundant supervisor. Insert the spare Supervisor in the standby slot - slot 6 in a 4510R+E chassis, and slot 4 in a 4507R+E chassis. In this example, a 4510R+E chassis is used. Since the active Supervisor in slot 5 is operational in LAN Base level, the Supervisor in slot 6 will initialize itself in RPR redundancy mode with the same LAN Base level, as shown in the screenshot below. Reset standby supervisor The Standby Supervisor in slot 6 reboots and detects the Active Supervisor operational in LAN Base level. The “license boot level ipbase” forces the Supervisor to override the Active Supervisor license level; and the Standby Supervisor in slot 6 continues to boot in IP Base level. Because of the difference in license levels between the Active (in LAN Base), and Standby (in IP Base) Supervisors, the redundancy mode falls back to RPR between the Supervisors.
Check the screenshot below. Using “reload” on Catalyst 4500E redundant Supervisor systems will cause a switchover and not a reload of the entire system. Proceed to the console of the Supervisor in slot 5 - which is in the process of rebooting. Break the automatic boot process, by typing Ctrl+c once or twice when the prompt for disabling automatic boot shows up on the console.
Let this Supervisor be in ROMMON prompt. The Supervisor in slot 6 - that is online in IPBase license - will take the active Supervisor role in the chassis, as seen in the screenshot below.
RAFALE#sh license image level Module Name Image level Priority Configured Valid license -------------------------------------------------------------------- WS-X45-SUP7-E entservices 1 NO entservices ipbase 2 NO ipbase lanbase 3 NO lanbase Module Name Role Current Level Reboot Level -------------------------------------------------------------------- WS-X45-SUP7-E Active entservices entservices Text Box. 3 Assume that this supervisor has to be RMA-ed, the newly inserted supervisor module will not contain the license for this chassis; and initially the image will boot online in LAN Base license; as can be seen in the console display, below. *Jan 8 19:25:19.333:%C4K_IOSSYS-6-IMAGELEVEL: Supervisor booting in image level 'lanbase' Switch#sh license image level Module Name Image level Priority Configured Valid license -------------------------------------------------------------------- WS-X45-SUP7-E entservices 1 NO entservices ipbase 2 NO ipbase lanbase 3 NO lanbase Module Name Role Current Level Reboot Level -------------------------------------------------------------------- WS-X45-SUP7-E Active lanbase lanbase Text Box. 4 Next, install the previously saved license to bring the system to the previous feature set. In this example, the license is installed from a USB storage disk.
The system has to be reloaded to activate the license. Switch#license install usb0:FOX1349GA3Z_1907574.lic Installing licenses from 'usb0:FOX1349GA3Z_1907574.lic' Installing.Feature:entservices.Successful:Supported 1/1 licenses were successfully installed 0/1 licenses were existing licenses 0/1 licenses were failed to install Switch# *Jan 8 20:38:37.136:%LICENSE-6-LICENSE_LEVEL: Module name = WS-X45-SUP7-E Next reboot level = entservices and License = entservices *Jan 8 20:38:37.195:%LICENSE-6-INSTALL: Feature entservices 1.0 was installed in this device. UDI=WS-C4510R+E:FOX1349GA3Z:Active; StoreIndex=2:Primary License Storage Switch# Switch#sh license image level Module Name Image level Priority Configured Valid license -------------------------------------------------------------------- WS-X45-SUP7-E entservices 1 NO entservices ipbase 2 NO ipbase lanbase 3 NO lanbase Module Name Role Current Level Reboot Level -------------------------------------------------------------------- WS-X45-SUP7-E Active lanbase entservices Text Box. 5 After reboot, confirm that the system is operational in the entservices license that was installed earlier.
Compare the below output with the earlier output of this command. Switch#sh license image level Module Name Image level Priority Configured Valid license -------------------------------------------------------------------- WS-X45-SUP7-E entservices 1 NO entservices ipbase 2 NO ipbase lanbase 3 NO lanbase Module Name Role Current Level Reboot Level -------------------------------------------------------------------- WS-X45-SUP7-E Active entservices entservices Text Box. 6 4.5 License Re-Host, Chassis Upgrade This section describes the actions to be done to install the license from one chassis to another chassis. Consider a scenario where customer wants to upgrade from a 4507R-E (old) chassis to a 4507R+E (new) chassis for the same Supervisor 7-E or 7L-E system, or where a customer wants to transfer a license from a Catalyst 4500X Series chassis to a new one. This scenario is termed as a license revoke/rehost operation from licensing perspective. The license from the old chassis has to be revoked and re-installed on the new chassis. Below are the steps listed to perform a successful revoke/rehost operation.
Log into the Cisco Licensing Portal -. Select “Lookup a License” under “Manage License” section. Mario Vs Donkey Kong Minis March Again Roman here. Enter the Product ID, Serial Number, and device credentials from the old chassis. This will show information about the current license.
Select this license and select “Start License Transfer” on the web page. Enter the number of licenses to be rehosted and select “Continue”. Enter Product ID, Serial Number from the new chassis. Check “End User Agreement”. Verify and/or edit “Registration Information” and “End User Information”. Select “Continue”. Verify “Product Information” and “Licensee Information”.
Click “Submit” button. Download the Rehost Permission ticket, which is a.lic file, by selecting “Download Permission Ticket” button or from the email sent by Cisco Licensing. Copy the Rehost Permission Ticket on the flash of the old chassis.
For this example, assume that this ticket is copied to the SUP7-E bootflash on the old chassis. Use the “license revoke bootflash: bootflash: for obtaining the Rehost Ticket to upload to the Licensing Portal, as proof of revoke operation done on the old chassis. A 60-day grace period is also installed on the Supervisor in the older chassis or on the older Catalyst 4500 system to facilitate the transfer to the new chassis. Go back to the Cisco Licensing portal, and select “Upload Rehost Ticket” under “Manage Licenses”.
Copy paste the contents of the Rehost Ticket in the box on the portal, and select “Continue”. Confirm the License UDI (PID, Serial Number) shown in the next screen, and select “Continue”. Fill in the License UDI (PID and Serial Number) of the new chassis. In this example, the PID and Serial Number of the new chassis will be used. The Licensee information has to be filled, and select “Continue”.
Review the information in the next screen and select “Submit”. Clicking “Submit” will give the customer the new license available for immediate download, and will also be emailed to the end user. Continue to install this license in the new chassis. Reboot the system and it will be operational in the previous feature set. 4.6 Chassis Return Material Authorization (RMA) Process This section details the steps to take in case a chassis has to be RMA-ed. Log into Cisco Licensing portal with CCO username and password. Select “Register for RMA License” under “RMA License Transfer”.
Select 4500E or 4500-X from the drop down box and select “Continue”. Enter the Product ID and Serial number of the chassis to be sent back to Cisco. Enter the RMA Number.
Verify the licenses installed on the chassis to be replaced, and select “Continue”. Enter the Product ID and Serial Number of the chassis which was delivered by Cisco, to be inserted into the production network. Check End User Agreement.
Confirm the “Registration Information” and “End User Information”. Select “Continue”. Verify Product and License Information in the next screen. Select “Submit”. After the backend system completes the License registration, the license is ready to be downloaded, and is also emailed to the customer.
Proceed with License installation, using the “license install” CLI as mentioned above. The system will need to be reloaded for this license to be effective. The license that is generated by the backend system is the same as the one which was ordered originally when the system was purchased. For example if the system was purchased at LAN Base level, then the one that is issued by the backend RMA process, is also Lanbase.
In other words, the RMA procedure supports like-to-like replacements. If the system was upgraded to a higher license level, prior to RMA - then - in that case, the license may need to be transferred (rehosted) from the failed chassis to the new chassis to achieve the equivalent software license level on the replacement chassis. In such cases PIDs and Serial Numbers of both the failed chassis and the replacement chassis need to be available and there is interaction involved with the Cisco Licensing portal, to transfer the license from the failed chassis to the replacement chassis. 5.0 CLI Outputs The “show license all” shows what licenses are stored in the respective indexes in the store.
In the below output, there are two permanent licenses which are stored - ipbase and entservices - in the Primary license storage. The Evaluation license is stored in the Dynamic license storage. Switch#license clear ipbase Feature: ipbase 1 License Type: Permanent License State: Active, Not in Use License Addition: Exclusive License Count: Non-Counted Comment: Store Index: 1 Store Name: Primary License Storage Are you sure you want to clear?
(yes/[no]): yes Switch# *Jan 11 14:20:00.936:%LICENSE-6-LICENSE_LEVEL: Module name = WS-X45-SUP7-E Next reboot level = entservices and License = entservices *Jan 11 14:20:00.962:%LICENSE-6-REMOVE: Feature ipbase 1.0 was removed from this device, UDI=WS-C4510R+E:FOX1349GA3Z:Active, StoreIndex=0:Primary License Storage Switch# Text Box. 9 As can be seen from the command execution below, where an attempt is being made to clear the entservices license, which is in use. The system does not allow this operation to be successful. Switch#sh license expiring License Store: Primary License Storage License Store: Dynamic License Storage StoreIndex: 0 Feature: entservices Version: 1.0 License Type: Evaluation Evaluation total period: 8 weeks 4 days Evaluation period left: 8 weeks 3 days License State: Inactive License Count: Non-Counted License Priority: Low Text Box. 14 “show license summary” lists out all the licenses stored in different indexes in the storage on this system.
It also lists out the feature, and type of licenses available in the store. Switch#sh license summary Index 0 Feature: entservices Period left: Life time License Type: Permanent License State: Active, In Use License Count: Non-Counted License Priority: Medium Index 1 Feature: ipbase Period left: 0 seconds Index 2 Feature: lanbase Period left: 0 seconds Index 3 Feature: internal_service Period left: 0 seconds Text Box. 15 “show license statistics” command shows the licensing operations performed on the system with the results of each operation. As can be seen from below output, there is one successful installation operation, with one operations each of clear, save and save credentials of the license. Switch#sh license statistics Administrative statistics Install success count: 1 Install failure count: 0 Install duplicate count: 0 Comment add count: 0 Comment delete count: 0 Clear count: 1 Save count: 1 Save cred count: 1 Client status Request success count 1 Request failure count 0 Text Box.
16 6.0 Best Practices The best practices are recommended for post-deployment operations once the Supervisor 7-E, 7L-E or Cisco Catalyst 4500-X Series switch has been installed and deployed in the network. The post-deployment operations include maintenance scenarios like chassis upgrades, supervisor swaps across chassis, chassis RMAs, supervisor RMAs, etc. The best practices will alleviate challenges when dealing with exceptions like RMA, or swaps, mentioned above.
Once a license is installed on the switch. Backup the license to a network-accessible central location with a filename containing the chassis serial number. This is shown in Figure 22. Backup the device credentials to a network-accessible central location with a filename containing the chassis serial number. This procedure is shown in Figure 23. The license backup will help in scenarios of supervisor swap across chassis, and supervisor RMA. The device credentials backup will help in scenarios of license lookup and license re-hosting operations.
7.0 References 1. Download the Demo license for the Catalyst 4500E Supervisor 7-E: 2. Catalyst 4500E Licensing FAQ: 3.
Windows Xp Patch Italiano Singles. More information on Cisco SAL: 4. More information on Cisco License Manager: 5. Cisco Software Activation Conceptual Overview: 6. Cisco Software Activation Tasks and Commands: 7. Cisco License Manager Deployment: A Quick Start: 8.
Cisco Software Activation: Simplifying Software Deployment and License Management: 9. Maintenance Provider Guidelines for Managing Software Activation: 10. Cisco Software Activation: Channel Partners Guidelines for Managing Software Activation.